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By Mediator Lee Wallace
© 2019
Every case has warts. But just how open should you be about the problems when you get to mediation? Ultimately your answer to that question is going to depend on two things: how likely it is that the other side knows about the problem, and how confident you are that you can solve it.
Why Would You Ever Bring Up a Problem?
If your adversary already knows about the problem, it can give you credibility if you bring it up — AND explain in a nutshell how you are going to deal with it. For example, a plaintiff’s lawyer might say, “My client did not go to the ER the day of the accident. But by the next morning, the pain was so bad that she went to see her primary care physician.” Or an employment defense lawyer might say, “While the plaintiff was the only person from this department fired in the downsizing, overall we cut staffing by 10%.”
But Now It Gets Harder …
The question becomes much harder if you think that the other side may not know about the problem with your case. As a general proposition, if the problem is big enough for you to be fretting about what to do, you want to be prepared to address it if it comes up. But the fact that you want to be prepared to address the problem is not the same thing as choosing to bring it up.
In the real world, of course, you will not have perfect knowledge, and the answer will seldom be clear. But there is a logical framework you can use as you make your decision about whether to raise the issue.
In general, the more likely it is that the other side knows about the issue, the more important it is to consider discussing it at mediation. There is no sense ignoring an elephant sitting in the middle of the room. Additionally, the more certain you are that you can solve the problem, the safer it is to bring it up. For example, if you are confident that you can keep bad evidence out with a motion in limine, it makes sense to mention it and to explain your solution.
If you think the other side probably knows about the issue, and you have a solid way to deal with the problem, you are dealing from a position of strength. You probably want to lean toward bringing the issue up; you might as well grab the credibility boost for being honest, especially since you have a solution.
What do you mean you can’t solve the problem?! Put on your lawyer’s thinking cap, because you want to have a solution to talk about if the problem comes up. Take the time to draft up what you plan to say if the issue comes up, and be ready to whip it out if you need to. But if you truly do not have a solution, do not raise the issue yourself.
This situation is the toughest of all. Your decision will come down to how likely you think it is that the other side knows, and how brilliant your solution is. Consider waiting to see whether settlement stalls around the issue. What the other side says may tip you off as to whether they know about the problem. You may lose the credibility boost, but you will still have your solution ready to pull out at the pivotal moment.
In this scenario, you will be better off keeping the matter to yourself; after all, maybe you will get lucky. But you need to think long and hard about what your answer will be if the other side does bring up the issue.
When It Happened to Me: A Case Study
In a case I handled as a lawyer, we were very concerned about our client’s Internet presence. There were a number of videos that were — well, that we did not relish having the jury see. The defense lawyer never got close to the topic in the client’s deposition. Had he seen the videos? Did he understand why they could undermine our case? Did he think we could keep them out? Was he a litigation strategy mastermind, lulling us into a false sense of security? We had no way of knowing.
Ultimately, we elected not to bring up the videos during settlement discussions, concluding our situation fell into the “other side likely does not know; you cannot solve the problem” category. We drafted the best answer we could and had it ready to use if the issue came up. Fortunately for us, the case settled before we had to make a decision about whether to file a motion in limine, and risk drawing attention to the videos.
Read more at Lee’s mediation blog site
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What Attorneys Are Saying About Mediating with Lee:
“We’re going to ask for Lee again, and again, and again!”
– S. Mahoney
“I recently had my first mediation with Lee Wallace, and I must say it will not be my last. She did a great job facilitating negotiations, and helped each party grasp both the strengths and the weaknesses of their arguments. I would not hesitate to recommend Lee Wallace as a mediator for your case!”
– B. Collins
“Lee Wallace exceeded all my expectations as a mediator in a Personal Injury suit presented before her. Lee’s experience, education and demeanor was amazing and she gained trust from both parties at the very beginning. Not only was she polished and highly professional, she was thorough and did not waste time bringing the mediation to a successful conclusion. Overall a very pleasant experience and my client was pleased with the result as well.”
– D. Russell
“Lee had the intellect necessary to get a really difficult case settled even where the odds were stacked against her. I would use Lee to mediate any of my cases.”
A. Joffe
“Lee helped get a case settled that I never would have imagined would have settled that day when I walked into that mediation. Opposing counsel and I had drastically different views of the case, as did our clients. Yet, with Lee’s knowledge, experience, and preparation, she was able to lead us to a resolution that my clients were satisfied with. I look forward to using Lee again in the future!”
A. Grubbs
“Lee’s calm reasoning and creative solutions helped us to resolve a challenging case when one side was willing to walk away and the other side would not budge on their number. She worked hard to find a compromise when none seemed possible.”
B. Strothers
“Lee brings to her mediations a wealth of experience from which all parties can draw. Her impressive ability to marry the case facts to negotiation strategy aided in the just resolution of our case.”
N. Campbell
“Lee was prepared, having read all the documentation I had forwarded her pre-mediation, and she did an outstanding job in getting a difficult case settled. I look forward to using BAY Mediation and Lee in the future.”
M. Smith
“Lee Wallace helped us resolve a case that I did not believe could be resolved. As an initial challenge we had multiple parties, several of whom had to join by remote video conference. The details of the case were also challenging [and] there were widely disparate views regarding case value. Lee was resolute, objective, and prepared. While her 30 years of trial experience and breadth of knowledge on a variety of legal issues were invaluable, her kind and logical demeanor got this case resolved. I must confess at one point I was ready to storm off myself in frustration at the other party, but Lee encouraged me to stick with it and keep working. I’m so glad she did!”
A. Long
“It was a pleasure working with Lee T. Wallace during the mediation process. She pushed both sides to continue to fight through the process and not give up. And because of her vigorous determination I was able to settle my client’s claim to their satisfaction.”
S. Carson
“Lee did an effective and efficient job getting this case to a successful resolution. She takes a low key approach to make sure each side does not feel undue pressure to increase their offer or decrease their demand. I will definitely use Lee for future mediations.”
J. Brown
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