Schedule Mediation with Lee Wallace By Mediator Lee Wallace © 2019 In last week’s blog I talked about the fact that an apology can have a powerful effect at mediation (or in life). A sincere, heartfelt apology may help the parties settle a case that could not otherwise have been resolved at all, may save […]
The Million-Dollar Apology: Saying “Sorry” at Mediation
Schedule Mediation with Lee Wallace By Mediator Lee Wallace© 2019 Apologizing is all the rage these days. Stars apologize. Musicians apologize. Even companies apologize. Anybody and everybody seems to be on the “I’m sorry” bandwagon. Mediation is one of the places where apologies are supposed to take place. Since the mediation is part of a […]
9 Things to Do When Negotiations Get Stuck
Schedule Mediation with Lee Wallace By Mediator Lee Wallace © 2019 When Sam walked into the mediation conference room, his client Ellen was already there, tapping her fingers nervously on the table. You couldn’t always pick your clients, Sam thought, but Ellen was someone he would represent any day of the week. Normally friendly and […]
3 Things You Should Never Say in a Mediation Opening Statement
Schedule Mediation with Lee Wallace By Mediator Lee Wallace © 2019 Want to kill a mediation? These three statements will do it! Most mediations start with a joint conference. The conference is a great opportunity to make sure everyone is operating from the same set of facts, and to impress both your client and the […]
What to Say in the Opening Statement at Your Next Mediation
Schedule Mediation with Lee Wallace By Mediator Lee Wallace© 2019 Trying to figure out what to say during the opening statement at your next mediation? Focus on your goals and then cover these key points — and you’ve got it. Keep Your Goals in Mind As you think about what you want to say in the opening conference, […]
How to Keep Your Client Happy After the Mediation
Schedule Mediation with Lee Wallace By Mediator Lee Wallace© 2019 One of the most difficult things for clients to understand about mediation is that it is not the true, final day of the lawsuit. Hopefully, at the end of the day the clients will have agreed on all of the major issues, but there still […]